— CONDUIT

Alerts and tickets, correctly routed.

CONDUIT classifies every TITAN finding (incident, change request, security incident) and forwards it to the right team in your existing ITSM, paging, or chat platform. Basic is included with every paid tier. Enterprise auto-discovers your assignment groups. Contact sales for Enterprise pricing.

Most security tools dump every finding into a single inbox. CONDUIT classifies each finding, reads your existing assignment groups, and routes the alert to the right team in the right format.change tickets get their change_request fields filled. Jira incidents get the right epic. PagerDuty pages on-call. Slack threads stay on the right channel.

Eight platform adapters in Basic. Online learning and zero-config auto-discovery in Enterprise.

Four capabilities, one license.

Adapters

Eight platforms out of the box

Jira Software / Service Desk, Datadog, PagerDuty, Slack, Microsoft Teams, BMC Remedy, Freshservice, Zendesk, plus a generic REST webhook for anything else.

/ Jira / Datadog / PD / Remedy / FS / ZD / webhook
Routing

Resource-type and category routing

Every Azure resource type is mapped to the right team. Sixty-plus resource types. Thirty-plus security categories. Incident vs change vs security-incident classification per finding.

60+ resource types · 30+ categories
Auto-discovery

Reads your existing assignment groups

Enterprise tier introspects each platform’s native API to learn your assignment groups, ticket templates, and on-call rotations. Reads ninety days of closed tickets to learn which team fixes what.

Enterprise only
Online learning

Improves with every reassignment

When a human reassigns a ticket, CONDUIT updates the routing rule. When a ticket is closed with a different team than the one we routed to, the model learns. Confidence score on every ticket.

Enterprise only

See your environment in ten minutes.

Read-only scan. No credit card. Full evidence pack on every finding.